Business Customers Service

Support forum

Got questions? At the support forum, you can find answers to frequently asked questions about DNA's services. If you cannot find the information you are looking for, just ask a question of your own.

Self-service (Minun Yritykseni)

Did you know that there are a lot of service related issues you can manage yourself in out self-service online (service only in Finnish)

Please note that only a named contact person for your company can request changes to your services

Call us

044 144 099 Monday - Friday 8 - 17 (When calling from abroad: +358 44 144 099)

At other times, DNA Business Customer Service is only available for the following matters:

  • PUK codes
  • Suspension of lines in case of theft or disappearance
  • Reporting service issues

Fault tickets 24/7

Calls to us from DNA subscriptions are free of charge

  • Apart from when calling from DNA Äly/Rajaton subscriptions or other operators, then you pay the same as you would if you called any other DNA line in Finland or abroad.
  • Your own subscription type is listed on your invoice.

The phone calls are recorded for customer service improvement and quality control purposes.

Contact us by email

businesscustomerservice@dna.fi

When contacting us by e-mail, please state your company's registration number to make sure we can look into your case as swiftly as possible.