Vesa, Operations Manager
I lead DNA's transmission network operations, which means that on the operative side I ensure that customer and system connections are working and that new connections are delivered on time. I'm also responsible for the fault repair process.
For me, it all started with Lännen Puhelin in 1996 when I was looking into the technical delivery of ISDN as a commercial product to the customers. After that I was offered a range of technical projects. Soon after I joined DNA, the City Networks, which provided the basis for DNA's networks, was launched and I was given the task of introducing and maintaining the centres, mobile switchboard, SMS centre and controllers. It was a real hands-on job, and I even ended up installing base stations and aerials.
DNA has such a good atmosphere that it is nice to come to work every morning. A wide range of responsibilities combined with technological and system development create a good mix of challenges in this job. DNA keeps progressing, which makes this an interesting workplace. We can use our own drive and contribution to really influence the results. It's been great to observe the long term development; how sometimes very different operations in a number of fields have merged into the current DNA, where people are pulling together.
DNA's values influence my work at a very concrete level. We deliver services and fix problems quickly for transmission networks. That's why it's good to have a fairly extensive mandate for coming up with the solutions independently and without unnecessary hurdles.
One word is enough to describe a supervisor's job at DNA: easy. Our employees are so responsible and skilled that most often the best results are achieved when people are just left to get on with their work. I'm striving to be a fair and honest supervisor who is able to make fast decisions, but first and foremost I seek to enable an atmosphere where my colleagues like to work. That means that I get rid of as much of red tape as possible so that they can focus on the essential.
As a specialist working in operations I have to be flexible with my working time: we often have fault repairs and maintenance jobs to get through at night and over the weekends. To be able to do that, we need a motivated bunch of employees, who have the necessary drive and can create a good team spirit.
Outside work I play football and table tennis with my teenage sons and get involved in all sorts of sports, without actually being good at any of them. I play a lot of tennis with my wife, and me and my other senior friends even managed to rise to the masters' league in Rauma's inter-organisation floorball after a long stretch in the second division – it's not how fast you are, it's the eye for the game.