DNA Prepaid Self-Service accessibility statement

This accessibility statement applies to the Prepaid Self-Service web application (prepaid.dna.fi). The service is subject to the Act on the Provision of Digital Services, which requires that digital services falling under the scope of the law must be accessible.

This statement was prepared on 27 June 2025.

The accessibility of the service has been evaluated by an external expert organization.

Accessiblity status of the service

The service is partially compliant with accessibility requirements.

Non-accessible content

• Some non-functional images are missing alternative text. (WCAG 1.1.1 Non-text Content)

• Some submenus have missing field labels. Affects: Login without identification and Management and Safety numbers (WCAG 1.1.1 Non-text Content, WCAG 3.3.2 Labels or Instructions)

• Due to missing heading levels, the visual content is not programmatically logical. Affects: Login without identification and Turvallinen nettiselaus (WCAG 1.3.1 Info and Relationships)

• Error message contrast is slightly below the recommended ratio (4.4 / 4.5). (WCAG 1.4.3 Contrast)

• The site supports minimum height in mobile landscape mode, but usability is reduced. (WCAG 1.4.10 Reflow)

• The site allows sufficient time to operate (1 hour), but lacks adjustable timing. (WCAG 2.2.1 Timing Adjustable)

• Visually presented information is not always programmatically associated with content. (WCAG 1.3.1 Info and Relationships, WCAG 1.3.2 Meaningful Sequence)

• The DNA logo at the top of the page lacks visible keyboard focus. (WCAG 2.4.7 Focus Visible)

• Some error messages need clarification. (WCAG 3.3.3 Error Suggestion)

Third-party services

As part of the prepaid.dna.fi site, the following third-party services are used:

• OneTrust: used to implement the cookie consent banner.
  OneTrust accessibility statement