THE DATA SAFETY OF OUR CUSTOMERS IS IN OUR DNA

Safe and secure services

We want to be worthy of our customers' trust by safeguarding data security and privacy.

Why is dependable data security and private absolutely essential for DNA?

Privacy and data security go hand in hand. Only by securing our own operations can we guarantee reliable services for our customers as well. DNA wants to be a responsible and security-conscious service provider, and we are continually working to improve our data security culture.

Excellent data security is a basic prerequisite for our operations and maintaining a good data security culture is essential to us at DNA. DNA's goal in terms of data security is to protect the critical prerequisites for our success, that is, our customers, personnel, reputation, trademark and brand image and quality of services.

How our work is governed

DNA maintains a high level of security and data protection and a stringent security culture in the processing of all data related to our operations.

Our work is governed by

Laws and regulations
Privacy policy and internal guidelines
DNA’s Code of Ethics for the use of artificial intelligence
Best practices

We are also constantly training our personnel. We hold several trainings, some of which are shared by Telenor Group employees and others targeted specifically for DNA. Some trainings are mandatory for everyone, while others are additional courses for our experts in various tasks.

Our goals

Our goal is to maintain the continuous development of our level of security and increase security expertise both within DNA and among our key partners.

Examples of what we do

Kyberturvallisuuskeskuksen tiedotteita

kyberturvallisuuskeskus.fi RSS

Kriittisiä haavoittuvuuksia Ivanti Cloud Services (CSA) -tuotteissa

11.12.2024 11:55

Ivantin Cloud Services Application (CSA) -tuotteissa on julkaistu kolme kriittisiä haavoittuvuutta. Haavoittuvuuksia hyväksikäyttämällä hyökkääjät voivat suorittaa haluamiaan komentoja kohdeorganisaatioiden laitteilla. Päivitykset on syytä tehdä välittömästi.

Fortinetin FortiManager-tuotteessa kriittinen haavoittuvuus

23.10.2024 19:28

Fortinet on julkaissut korjauksia kriittiseen FortiManager-tuotteen haavoittuvuuteen. Haavoittuvuutta käytetään aktiivisesti hyväksi, joten on suositeltavaa asentaa korjaava päivitys viipymättä ja selvittää onko hyväksikäyttöä jo tapahtunut.

Kriittisiä haavoittuvuuksia Palo Alto Networks Expeditionissa

10.10.2024 15:00

Palo Alto Networks on julkaissut kriittisiä haavoittuvuuksia Palo Alto Networks Expedition -siirtotyökalussa. Haavoittuvuuden avulla hyökkääjä voi saada haltuun palomuurien järjestelmänvalvojan tilit ja paljastaa arkaluontoisia tietoja, kuten käyttäjänimiä, selväkielisiä salasanoja ja PAN-OS-palomuurien API-avaimia.

CUPS-tulostusjärjestelmän haavoittuvuudet mahdollistavat mielivaltaisen koodin suorittamisen

27.09.2024 14:38

CUPS-tulostusjärjestelmässä on useita haavoittuvuuksia, jotka voivat johtaa mielivaltaisen koodin suorittamiseen etänä ilman tunnistautumista. Organisaatioiden on suositeltavaa poistaa cups-browsed-palvelu käytöstä ja seurata tulevia päivityksiä.

More releases (Opens New Window)

Our privacy work

Our policies and principles in the collection and protection of data.
Read more

Children and the Internet

Tips on safe internet use by children.

Our security services

We offer data security services to families, individuals and businesses.

Ethical code on the use of artificial intelligence:

Artificial intelligence follows the same ethical principles as the rest of our operations.

Help for victims of identity theft

If a scammer has stolen your information, the Cyber Security Centre's instructions can help you.

Cyber Civic Duty

We're a campaign partner as a Cyber Civic Duty to increase digital inclusion through knowledge of security.

How to identify scams

How to identify phishing attempts and other scams (in Finnish).

DNA helped clients tackle scam calls and phishing

Since early 2020, the number of scam calls and messages rose sharply in Finland. As a telecommunication operator we feel that we have a specific responsibility to inform our customers what to do should they receive them.

Some scam messages also appeared to have been sent by DNA, so we wanted to remind our customers of the fact that DNA never asks the customers to fill in missing personal data. The scam email sent in DNA’s name could also be identified as a scam because the sender’s email address was not DNA’s. Some messages asked the receiver to open a message they could listen to. We have also organised mandatory training for our personnel on topics such as identification of scam messages.

DNA works in active cooperation with other operators as well as the Finnish Communications Regulatory Authority to enable detection of scam calls before they reach our customers.

Mobile ID makes authentication more secure

The “Mobiilivarmenne” mobile ID is an authentication method developed by the Finnish operators DNA, Elisa and Telia. It is a domestic alternative for identification by means other than bank or social network IDs. Reliability is a key benefit of the method, because the mobile ID is not linked to the user’s bank accounts or user profiles. Mobile authentication meets the needs of our digital society and effectively protects the user’s personal data from phishing.

Authentication with the mobile ID is based on the user’s phone number and facial recognition, fingerprint or PIN code. The mobile ID can be used as an authentication method for electronic signatures, communicating with the authorities or starting a business.

The renewed authentication method was piloted in the operators’ own services during 2020 and customers can avail of it in 2021.

Read more in Finnish: https://www.dna.fi/mobiilivarmenne

DNA helped clients tackle scam calls and phishing

Since early 2020, the number of scam calls and messages rose sharply in Finland. As a telecommunication operator we feel that we have a specific responsibility to inform our customers what to do should they receive them.

Some scam messages also appeared to have been sent by DNA, so we wanted to remind our customers of the fact that DNA never asks the customers to fill in missing personal data. The scam email sent in DNA’s name could also be identified as a scam because the sender’s email address was not DNA’s. Some messages asked the receiver to open a message they could listen to. We have also organised mandatory training for our personnel on topics such as identification of scam messages.

DNA works in active cooperation with other operators as well as the Finnish Communications Regulatory Authority to enable detection of scam calls before they reach our customers.

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Mobile ID makes authentication more secure

The “Mobiilivarmenne” mobile ID is an authentication method developed by the Finnish operators DNA, Elisa and Telia. It is a domestic alternative for identification by means other than bank or social network IDs. Reliability is a key benefit of the method, because the mobile ID is not linked to the user’s bank accounts or user profiles. Mobile authentication meets the needs of our digital society and effectively protects the user’s personal data from phishing.

Authentication with the mobile ID is based on the user’s phone number and facial recognition, fingerprint or PIN code. The mobile ID can be used as an authentication method for electronic signatures, communicating with the authorities or starting a business.

The renewed authentication method was piloted in the operators’ own services during 2020 and customers can avail of it in 2021.

Read more in Finnish: https://www.dna.fi/mobiilivarmenne

Hide