Accessibility of DNA's Services

We are continuously working to improve accessibility. On this page, you will find the accessibility statements for our digital channels.

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Accessibility Statements

You can find more detailed accessibility statements specific to each platform and service on their respective pages. These statements provide further information about any shortcomings or considerations related to the accessibility of the services.

Accessibility statements for dna.fi online services

Dna.fi-verkkopalvelu
Dna.fi: kirjautuneen asiakkaan palvelu


Accessibility statements for DNA Prepaid self service

DNA Prepaid
DNA Prepaid (SV)
DNA Prepaid (EN)


Accessibility statements for DNA's mobile applications

Oma DNA -mobiilisovellus
Oma DNA -mobiilisovellus (SV)
Oma DNA -mobiilisovellus (EN)
DNA Prepaid -mobiilisovellus
DNA Prepaid -mobiilisovellus (SV)
DNA Prepaid -mobiilisovellus (EN)
DNA TV -mobiilisovellus


Accessibility statements for other DNA's digital services

DNA TV -palvelu
DNA Laturi
DNA Laturi (EN)

Alternative contact methods

If you are unable to handle your matter online, our customer service can assist you by phone. DNA also has a non-urgent phone service line specifically for customers who need calm and slow service and guidance, for example, due to advanced age or visual, hearing, or other limitations.

Contact details of the supervisory authority

Liikenne- ja viestintävirasto Traficom / Finnish Transport and Communications Agendy Traficom
Digitaalisen esteettömyyden ja saavutettavuuden valvontayksikkö / Digital Accessibility and Accessibility Oversight Unit
www.saavutettavuusvaatimukset.fi
saavutettavuus@traficom.fi
Phone number 029 534 5000

Give feedback on web accessibility

We always do our best, and that’s why we want to know if there’s anything we could do even better. If you would like to give feedback regarding the accessibility of DNA's services or if you notice any accessibility shortcomings, please contact us through the form.

Go to the form