DNA Prepaid mobile application accessibility statement

This accessibility statement concerns the DNA Prepaid mobile application’s accessibility. The Act on the Provision of Digital Services applies in this service. This means that services that the law concerns must be accessible to all.

The statement was written on 27.6.2025.

The accessibility of this service was reviewed by a third-party expert organization.

Accessiblity status of the service

The service meets the accessibility requirements partly.

Non-accessible content

The application has several features that use prepaid.dna.fi website content embedded in the mobile application. You can read more about the accessibility of the prepaid.dna.fi website here.

• Screen readers and other aid tools might miss some important facts, because all the fields are not technically named correctly. (WCAG 1.3.1 Info and Relationships)
• Screen readers might read some content in an illogical order. (WCAG 1.3.2 Meaningful sequence)
• The application only works vertically. Horizontal view is not supported. (WCAG 1.3.4 Orientation)
• All functions cannot be used or done using only keyboards. All links on the service cannot be opened with aid tools. (WCAG 2.1.1 Key)
• Not all error messages provided by the service are accessible. Some error messages disappear automatically. (WCAG 2.2.1 Timing Adjustable, WCAG 4.1.3 Status Messages)
• Keyboard users may find the navigation order illogical in some cases. (WCAG 2.4.3 Focus Order)
• Keyboard users may have difficulty finding the location of the cursor in some situations, as the colors defined by the platform may have insufficient contrast. (WCAG 2.4.7 Focus Visible)
• The language of all content is not specified. (WCAG 3.1.2 Language of parts)
• Most text input fields do not provide error messages. (WCAG 3.3.1 Error Identification, WCAG 3.3.3 Error Suggestion)