DNA’s awards and certificates
DNA is a certified high-quality and award-winning partner. We are happy about and grateful for the recognitions we have received.
DNA has the most satisfied and loyal consumer broadband customers in the industry
The results of the EPSI Rating 2024 broadband customer survey confirm that DNA has the most satisfied and loyal consumer broadband customers in the industry. Overall, DNA got the highest scores in both enterprise (B2B) and consumer broadband service (B2C) customer satisfaction, which is reflected in satisfaction with service quality and with customers feeling they get value for money. We thank our customers for their trust.
The independent EPSI Rating organization conducted interviews with approximately 1,000 private and business customers in Finland in September 2024.
EPSI Rating customer satisfaction survey
According to the latest EPSI Rating industry survey, DNA has the most satisfied mobile subscription consumer customers. The results reflect our commitment to high-quality service and continuous improvement of the customer experience. We thank our customers for their trust!
The independent EPSI Rating organization conducted interviews with approximately 1,000 private and business customers in Finland in September 2024.
ISO 27001 certificate for information security
ISO/IEC 27001 is and internationally respected and highly demanding standard. It sets requirements for information security management and associated systems and helps organisations systematically protect their data in all circumstances while ensuring legal requirements are met.
Finnish Quality Award
In November 2023 DNA won the Finnish Quality Association’s 2023 Quality Award in recognition of its excellence and sustainable competitiveness. The reasoning behind the award states that DNA’s special strengths are customer orientation and an ability to lead strategy from the top level to practical objectives and further to good results.
ISO 14001 certificate for environmental management
The certification is a world-wide known standard for environmental systems and having been granted the certification shows DNA’s commitment to environmental sustainability.
Cybersecurity Pioneer Award
Traficom awarded the Cybersecurity Pioneer recognition to the parties that have collaboratively developed and implemented measures to prevent international scam calls and fraudulent messages. Thanks to this cooperation, scam calls made from counterfeit Finnish numbers have practically come to an end.