The personal data that DNA collects
We are happy to tell you what data we collect about you, the purposes for which we use it, and how you can manage this data.
Customer communication and marketing policy
We want our services to customers to be as versatile and personalised as possible.
Cookies
A cookie is a small numerical text file, an anonymous identifier that collects information on, for example, how, when and with which browser our services are used, which product highlights a user has clicked, and the operating system of the user’s device.
Data security of household devices
Securing your home's own wireless network and the strong, unique and regularly changing passwords is crucial when it comes to keeping network users' data safe. In a modern home, for example a smart TV and a robot vacuum cleaner, as well as other smart devices may be connected to the household's wireless network and may therefore be regarded as home network users.
Home modems
The modems delivered by DNA have password request on by default, and we recommend that the customer keeps it that way. We also recommend that the customer changes the password regularly.
The modem's wifi-network is secured by default, and we recommend that the customer doesn't change that. Other highly recommended features concern the firewall and remote control: the firewall is on by default in DNA's modems, and we also recommend the customer keeps it that way the remote control is off by default, and we recommend the customer keep also it that way.