Your data is safe with us

Please find here DNA's data protection statement, how DNA collects and processess data, and other important information about privacy.   

Customer communications and marketing policy

We want our services to customers to be as versatile and personalised as possible. This includes our electronic customer service channels. We send direct marketing and customer communications through means such as emails and text messages.

As a rule, we send electronic direct marketing messages to consumers on the basis of consent. Electronic direct marketing may also be sent without consent to an address provided at the time of sale when marketing similar products and services. 

In the case of contact persons and decision-makers of corporate customers, DNA may deliver electronic direct marketing on the basis of legitimate interest without the recipient’s prior consent.

Not all electronic communication is direct marketing. DNA also sends emails and text messages for purposes of communicating with customers, including delivering service messages related to a product.