DNA Plc's open positions

Position: Technical Specialist - Nordic Service Delivery

Job description

Are you passionate about working with the newest technology in the market and continuously improving your skills? Are you motivated by supporting our corporate customers with top notch next generation network products on a local, Nordic and global scale? If you answered yes to these questions, then you might be the perfect candidate for our Nordic Service Delivery team.

Nordic Managed Services (NMS) is seeking experienced Technical Specialist into our pan-Nordic team for permanent employment. We deliver services for our Nordic corporate customers. Our expertise is focused on next generation software defined networking solutions (SDX, SDWAN, SD-Branch), network security and LAN/WLAN. The position is based within Finland, and you can work remotely from anywhere according to our flexible work concept.

DNA is part of Telenor Nordics which has the biggest telco presence in one of the most digitally advanced regions in the world. DNA is also recognized as an excellent employer, and we are sure that you will enjoy working with us. Below, you can find reasons why you should choose us for the next stage of your career!

KEY RESPONSIBILITIES:

Design, configure and deploy network infrastructure, including firewalls, switches, and WLAN APs.
Collaborate with cross-functional teams to design and implement network solutions tailored to customer needs.
Analyze and resolve complex customer network needs.
Document network design, configurations, changes, and maintenance activities.
Stay updated on industry trends and advancements in networking technologies.

PREFERRED COMPETENCE IN THIS ROLE:

We are looking for an experienced Technical Specialist with several years of hands-on expertise in operating firewalls, switches, and WLAN Access Points (APs) with a strong background in network management and a deep understanding of various customer network environments. The ideal candidate will have a Bachelor’s degree in Computer Science, Information Technology, Engineering, Telecommunication, along with relevant training and certifications from leading vendors like Fortinet, Aruba, Cisco, Netskope, and Cato.

Experience and analytical thinking in network Deliveries, specifically with firewalls, switches, VPN-services and WLAN APs.
Strong knowledge of Aruba, Fortinet or Cisco products and solutions.
Ability to understand and navigate diverse customer network environments.
Proactive approach to problem-solving.
Ability to communicate fluently in Finnish and English, both verbal and written.
Relevant certifications (e.g., Cisco CCNA/CCNP, Fortinet NSE, Aruba ACSA/ACSP or ACMA/ACMP) are a plus.
ITIL knowledge about key practices (Incident and Service request management, Problem management, Release and Deployment management) are a plus.

This position requires an approved statement of security clearance.

We are looking for a team player so the team can learn and educate one another. Strong collaboration and communication skills are essential, especially in high-pressure customer-facing situations.

We are eager to explore the opportunities that artificial intelligence brings to our work, and we value candidates who share this interest. If you have experience utilizing AI in your previous roles, it would be a definite plus.

WHAT WE CAN OFFER YOU:

As stated in our employer promise we want to offer you a humane workplace where everyone can be one-of-a-kind as part of our community. Our values fast, bold and straightforward can be seen in our everyday lives. DNA strives to provide an excellent place to work, and we are constantly aiming to improve our practices as an employer to meet this goal.

In this position you will be part of a supportive, self-directed community as part of a team of experienced Technical Specialists. Team members work partly remotely and partly in our new Ilmalanlinna office.

JOIN US – WE ARE ALREADY WAITING FOR YOU!

Please apply via our recruitment system by October 8th, 2025. You can submit your application in Finnish or English.

If you have any questions regarding the role or DNA, please contact hiring manager Tomi Länkinen by phone at +358443134199.

DNA IN A NUTSHELL:

DNA is one of the leading telecommunications companies in Finland. Our purpose is to connect you to what matters most. We offer connections, services and devices for homes and workplaces, contributing to the digitalisation of society. Already for years, DNA customers have been among the world leaders in mobile data usage. DNA has about 3.7 million subscriptions in its fixed and mobile communications networks. The company has been awarded numerous times as an excellent employer and family-friendly workplace. In 2024, our total revenue was EUR 1 100 million and we employ about 1,600 people around Finland. DNA is a part of Telenor Group, a leading telecommunications company across the Nordics. More information: www.dna.fi, Facebook @DNA.fi and LinkedIn @DNA-Oyj.

DNA's award-winning work culture is based on freedom and is built on trust.  With us you have the freedom to shine as you are and achieve great things together with others. We appreciate employees from different kind of backgrounds regardless of age, gender, appearance, heritage, who they love or how they see the world.

Click the links below to find out more about DNA and things that may be of interest to you.

ABOUT TELENOR NORDICS:

Telenor Nordics serves 10 million customers and society at large in Denmark, Sweden, Finland and Norway with services vital for our everyday digital life. Digital services provided on top of our fibre or 4G/5G mobile connectivity services are supporting the continued digitalisation and modernisation of private and public sector services and a central part of the green shift. Telenor Nordics’ ambition is to be the leading Nordic provider of both high-quality connectivity services as well as digital services beyond connectivity. As a leader in driving new services, we also see ourselves as the leader in modernising our technology domain through sunsetting of legacy technology, through new ways of working and exploring new and extensive partnerships. Even though our customers’ needs are similar across the Nordics, our markets, competition, and positions are different, and we therefore always leverage the local BU strengths in our go to market. As part of the Telenor Nordics team, you will be working in cross functional teams tightly integrated with colleagues from our business units across the Nordics.

Application period

Mon Sep 22 00:00:00 EEST 2025 - Wed Oct 08 23:59:59 EEST 2025

Employment type

Hybridi

Location

Helsinki

Application link

DNA is part of Telenor Group, so you will be directed to Telenor's recruitment portal when you apply to our open positions.

If you are interested in DNA's customer service jobs or sales jobs, you can find them from the menu above (in Finnish).

DNA’s CEO: “Unjustified lack of trust leads to unnecessary monitoring”

DNA’s custom of giving its employees the flexibility to work wherever and whenever it suits them, which the company adopted in 2012, has become one of its biggest success stories.

DNA's people-oriented community awarded - "People feel genuine pride"

DNA came second in the category of People-Centred Work Community in the HumanPower23 awards organised by Hälsa in November 2023. DNA received a special mention from the jury for putting its people at the heart of everything.

DNA still believes in freedom and responsibility – coming to the office is a choice, not an obligation

We have long believed that the best ideas arise where there is space to think. It's not about where you do it, it's what you do. That’s why we are excited about future ways of working, where the common goal can be reached along many different paths.

Even though we work together, we are still individuals. Some of us are early risers, while others are at their best when the sun sets. At DNA, you can work wherever and whenever you want: in a tree house, at the library, a summer cabin, the office, or any favourite place. As long as the goals are met and we reach them together, the journey can also be made on roads less travelled. There’s no need to ask permission from your superiors.

It's not easy, breaking the rules and accustomed ways. But we have been practicing a straightforward way of working based on trust and individual responsibility for 10 years now. What we have learned is that no one should be left alone. We need encounters and discussions, as well as acceptance of differences. Who knows where we'll find ourselves when we dare to do things differently?